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"A wonderful team"

About: Northern General Hospital / Ophthalmology

(as the patient),

Whilst having a sight test at a local opticians, it was discovered that I had cataracts in both eyes. I was referred to the Eye Centre, NGH, during which time they confirmed that this was correct and required treatment.

As you can imagine, I was somewhat concerned, however, I can honestly say that upon meeting various members of staff, their kindness and understanding certainly put you at ease. Even the additional problem of my neck in a fixed position, this due to an ACDF spinal op I had some years ago, didn't prevent them from assisting me, as they gave up time to make sure that I was in a comfortable position.

Whilst each eye op was done on different dates, both took approx over 20 minutes each. The team attending were amazing, they made you feel totally relaxed, and apart from a bright light, you're not too aware of anything, equally feel very little.

Because of their help, the cataracts were removed and lens replaced, this changing my sight from a prescription of minus 7 to a minus 2. Whilst I'm presently sorting out some low prescription glasses, e.g. work related if required, I'm pleased to say that I no longer wear a general pair for every day use.

Therefore, should it happen that anyone reading this is on the same path and will have various concerns, I honestly do understand. However, I can confirm that you'll have the pleasure of receiving care and treatment from a wonderful team at the Eye Centre. Thank you for taking time to read this.

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Responses

Response from Sheffield Teaching Hospitals NHS Foundation Trust 3 weeks ago
Sheffield Teaching Hospitals NHS Foundation Trust
Submitted on 22/05/2025 at 12:17
Published on Care Opinion at 12:17


Thank you so much for taking the time to share your feedback about your positive experiences of care by our Eye Centre team to remove your cataracts. We can imagine this must have been a stressful time with the new identification of cataracts in both eyes, but we are really pleased to read that you felt well cared-for by the team throughout. It is really good to read that staff took the time to listen to your needs and make adjustments to ensure that you could receive the operation on each of your eyes in a position that was comfortable for you. We are glad to read that all staff were compassionate and they helped you to feel relaxed during the procedures. We are really pleased to read the successful outcomes as a result of your surgeries.

Thank you again for sharing such lovely comments; we have shared these with the team.

We would like to take this opportunity to wish you all the best with any ongoing care or treatment.

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