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"They were all impeccably kind and helpful"

About: University Hospital Hairmyres / Cardiac Catherterisation University Hospital Hairmyres / Cardiology

(as the patient),

My husband required medical assistance for a health issue which we normally have dealt with elsewhere. All the staff from the receptionist to the doctor Sylvia at Hairmyres hospital were second to none. Why people complain about their health services is beyond me. They should be praising this service as all included were impeccably kind and helpful. GO NHS 

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Response from Lise Axford, Chief of Nursing, University Hospital Hairmyres, NHS Lanarkshire 5 years ago
Lise Axford
Chief of Nursing, University Hospital Hairmyres,
NHS Lanarkshire
Submitted on 20/08/2019 at 08:34
Published on Care Opinion at 08:34


picture of Lise Axford

Dear Alfyalfyalfy

Thank you for taking the time to share your feedback on patient opinion. I am pleased to hear that you were happy with the care that your husband received. I will pass on your feedback directly to Silvia and the reception staff and share with the wider team. Feedback is valuable to us all and I am delighted that the staff were kind and helpful.

I hope that your husband is recovering well.

Thank you again

Kind Regards

Lise

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