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Grateful for the excellent and friendly staff

Posted By DavidNorthDevon

"Grateful for the excellent and friendly staff"

About: Buxton Hospital

(as a service user),

My wife attended the Urgent Medical Care unit at Buxton Hospital with an eye infection. We were quickly seen by the Triage nurse and there was then a wait of about two hours, which didn’t seem excessive.  When we got to see the doctor, he did a detailed examination, communicated effectively and prescribed tablets and ointments.  

Very pleased with and grateful for the excellent and friendly staff.

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Responses

Response from Patient Experience Co-ordinator, Patient Experience Team, Derbyshire Community Health Services 2 weeks ago
Derbyshire Community Health Services

Submitted on 06/10/2025 at 10:55
Published on Care Opinion at 10:55

Hello,

Thank you for your feedback regarding Buxton Urgent Treatment Centre. I am pleased to read that you found the staff to be excellent and friendly and the communication effective. I hope that your wife is recovering well and I will pass your kind comments onto the relevant managers to share with the staff.

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