Text size

Theme

Language

"An excellent service"

About: Royal Derby Hospital / Trauma and orthopaedics

(as a service user),

Recently I went to have shoulder surgery. A large lipoma removal. From the moment I walked in, the staff were super friendly. This was at 7am. Then each doctor, sister, surgeon, nurse, assistant, cleaner, porter - were supportive, communicative, respectful and made my whole experience emotionally trauma free. 

I was able to leave after 4 hours. 

There is physical healing to take place, but thanks to the team, emotionally I feel supported to focus on me. 

I’ve had some challenging experiences at hospital in the last 5 years, and this has helped to heal my nervous system by giving me a positive experience. 

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Rachel Barnard, Service Manager for Patient Advice & Liaison Services, University Hospitals of Derby and Burton NHS Foundation Trust 3 months ago
Rachel Barnard
Service Manager for Patient Advice & Liaison Services,
University Hospitals of Derby and Burton NHS Foundation Trust
Submitted on 07/07/2025 at 11:03
Published on Care Opinion at 12:01


Thank you for taking the time to share your positive experience when you had your recent shoulder surgery.

We will pass on your comments to the relevant team.

Many thanks,

Rachel

Patient Advice & Liaison

University Hospitals of Derby and Burton NHS Foundation Trust

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k