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"A caring, warm and empathetic nurse"

About: Lincoln County Hospital / Trauma Assessment Unit

(as the patient),

Having recently been diagnosed with cancer I have been attending various appointments, all very scary and worrying. I was called into the Trauma Assessment Unit very unexpectedly recently.

On arrival I was met by nurse Terri. She immediately put me at my ease explaining why I had been called in. ( This should have been explained when I was phoned to attend this out of the blue appt, which would have prevented 36hrs of worrying) .

Terri was attentive throughout with her caring, warm and empathetic manner. We saw this in all her interactions with everybody. Although busy , she kept us updated with what was happening. She uses her humour in a very positive way, making us all laugh but never in an inappropriate way. She certainly is a credit to her profession.

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