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Excellent care of my elderly mum

Posted By kproc67

"Excellent care of my elderly mum"

About: Waterside Hospital / Podiatry

(as a relative),

My elderly mum recently attended Waterside health centre for her podiatry appointment.  We were  seen by Angela who was very friendly and very professional.,  She explained everything and made my mum feel very much  at ease. Since being diagnosed with Dementia, these appointments are becoming harder for my mum.  Angela made this experience very easy for us and my mum had a very enjoyable treatment.  We would like to come on and say thank you for a great service.

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Responses

Response from Katherine Buchanan, Principal Podiatrist, Quality and Clinical Practice for High Risk Patients, Podiatry -Allied Health Professional, Western Health and Social Care Trust yesterday
Katherine Buchanan
Principal Podiatrist, Quality and Clinical Practice for High Risk Patients, Podiatry -Allied Health Professional,
Western Health and Social Care Trust

Submitted on 16/06/2025 at 13:08
Published on Care Opinion at 13:08

picture of Katherine Buchanan

Dear kproc67,

I am Katherine Buchanan, Principal Podiatrist for the Western Trust. I would like to thank you for taking the time to share such positive feedback about our Advance Assistant Practitioner, Angela. I am pleased that your mum felt at ease during her treatment and the experience was a positive and enjoyable one.

I have shared your feedback with Angela, and the wider team, as it is always a good morale booster to receive a positive review about a job you are passionate about.

Thank you once again for taking the time to leave this feedback.

Regards,

Katherine Buchanan

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