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"I felt like I could open up and discuss my problems"

About: Bromley Healthcare / Talk together Bromley (IAPT)

(as the patient),

Within the last year, I had gone through a tough relationship and toxic workplace, which led me to symptoms of derealisation and social anxiety which made me feel different from others and scared to socialise with new people. 

Bree was my guiding light in it all. I had experienced therapy before so I knew it was the right step in my path to feeling like myself again. It was not easy at first, as I had beliefs about myself that I realised were not true. Bree helped me to challenge them through real-life experiments to help me overcome this and I did a presentation which turned out to be a success! She was empathetic, kind, calm, flexible, (among many other positive traits) and I felt like I could open up and discuss my problems. I would like to thank her for being there for me and for an amazing 12 weeks! I am a lot more confident and open to new situations, people and experiences.

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Responses

Response from Sharon Cranfield, Patient Experience Lead, Safer Care Team, Bromley Healthcare 6 hours ago
Sharon Cranfield
Patient Experience Lead, Safer Care Team,
Bromley Healthcare
Submitted on 17/06/2025 at 11:41
Published on Care Opinion at 11:41


Dear June0625,

Thank you very much for taking the time to provide feedback of your positive experience of the Talking Therapies Bromley (IAPT) service.

I am pleased to hear Bree has been able to help you overcome your social anxieties and that you are now a lot more confident. I have shared your lovely feedback with her (and the service lead), who I am sure will appreciate your kind words.

With best wishes, Sharon

Sharon Cranfield, Patient Experience Lead, Bromley Healthcare

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