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"Breast Screening Clinic Aberdeen"

About: Aberdeen Royal Infirmary / Breast Services Outpatients / Breast Services

(as a service user),

Everyone in the department and on the way to the department was helpful,  personable and put me at ease except the mammographer who was brash and in-personable.  I did not appreciate that instructions for my  appointment were barked out loudly at me on the walk to the private area.  This 

made me feel like a number rather than a person. Not an experience I am keen to repeat if this is the way people are treated.  
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Responses

Response from Michelle Cumming, Superintendent Radiographer, Women's Division, NHS Grampian 10 hours ago
Michelle Cumming
Superintendent Radiographer, Women's Division,
NHS Grampian
Submitted on 16/06/2025 at 11:16
Published on Care Opinion at 11:18


Hello Aberdeen appt

Thank you for taking the time to give feedback about your recent visit, I am really sorry and dissapointed that you had such a negative experience and want to look in to this further. Could you please email me with your appointment details which will allow me to investigate the Mammographer that you saw on the day and give direct feedback.

michelle.cumming@nhs.scot

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