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"Despite the pressures they were under I felt so looked after"

About: Maternity care / Labour suite maternity Maternity care / Maternity Assesment/Triage

(as the patient),

It was very stressful situation as he was 2 weeks early and very small. I ended up requiring an emergency C-section.

Although I was extremely frightened, I felt so reassured by all the labour team, anesthesiologists, surgeons, midwives, healthcare support workers, everyone. Despite the pressures they were under I felt so looked after. They were calm and professional and made sure I understood everything. 

My son was born healthy.

I had a hard recovery, but on the ward once again I received top quality care and will forever be grateful to everyone at the maternity hospital at the QEUH.

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Responses

Response from Gaynor Bird, Lead Midwife, Maternity, NHSGGC 13 hours ago
Gaynor Bird
Lead Midwife, Maternity,
NHSGGC
Submitted on 16/06/2025 at 08:01
Published on Care Opinion at 08:01


picture of Gaynor Bird

Dear jivewz84,

Thank you so much for sharing your experience. It means the world to hear that, even in such a stressful and uncertain moment, you felt truly cared for and supported. The entire team—from the labour suite to the theatre, and through to the ward—showed exactly what compassionate, professional maternity care looks like.

We are incredibly proud of the calm, clarity, and kindness shown by our midwives, anaesthetists, surgeons, and support staff. Your words are a powerful reminder of the impact that care, communication, and teamwork can have during life-changing moments.

We’re so glad your son arrived safely, and we wish you both continued strength and good health as you recover and grow together. Thank you again for your heartfelt message—it will mean so much to the team at QEUH.

Kind regards

Gaynor

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