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"My detox experience"

About: Dame Carol Detoxification Service

(as a service user),

Since i been in detox at the beginning of June 2025 all the service from the nurse and recovery worker are very brilliant . Lee services are very great ,he listen, he gives feedback to nurses, and he tries as much as possible to help if he can.

The nurses and doctors are very very supportive and loving ,they make you feel calm and safe . After speaking with Bogi let a lots of pressure leave of me, she gave me peace  and hope my keyworker will take everything into consideration from them .

The food is very good but some of it needs to be more nutritious , they serve too much potato. Friendly, warm welcome, the nurses and doctor, everyone here for us and we never feel left alone and service is 10/10 .

Medication  and everything was on time. If you feeling low they are talk to you and they always here to support you.


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Responses

Response from Emma Smith, Bed Manager, Dame Carol Detox Service, Inclusion 6 hours ago
Emma Smith
Bed Manager, Dame Carol Detox Service,
Inclusion
Submitted on 17/06/2025 at 08:27
Published on Care Opinion at 08:27


Hello Tammy88;

Thank you so much for taking the time to leave us feedback with regards to your treatment journey with us.

I am glad you found the services provided great.

I am pleased the staff were kind and supportive.

We're really thankful for your feedback, I shall pass on your kind words to the team and we wish you all the best for the future.

Emma Smith Bed Manager

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