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"Left at risk"

About: Adult Mental Health Community / City East Local Mental Health Team (LMHT) Adult Mental Health Crisis Services / Crisis Team City

(as a service user),

I am in crisis and supposed to.be under joint care.of lmht and crisis team but instead the lmht think I don't need to be seen despite agreeing to see me as part of my crisis plan and so I have been left at risk, extremely suicidal and not seen.by my cpn who also does not return the calls of  myself or my carers. When I complained to the manager their response was my cpn couldn't fit me in! they obviously haven't heard of prioritising workload, they then withdrew my cpn so.now I don't have a care coordinator at all. 

I have found the manager to be extremely dismissive and uncaring and doesn't actually answer any queries and thinks waiting a week for any support is enough. Which I wouldn't mind if  they hadn't also called a mhaa on me only a couple of weeks ago. So I feel like I'm getting the mixed message of you are very unwell but if we can't shove you I'm a hospital we aren't going to provide any care. 

This is not the first time ive had this response from some nurses and especially their manager who has 0 compassion and is unconcerned that they are making me more and more ill/ suicidal.

Had I got a response from her to help resolve situation I wouldn't feel the need to post but think it's time people higher up know what is happening at city east under N awful management to me and who knows how many others!! 

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Responses

Response from Nicola Brougham, Team Leader, AMH LMHT City East LMHT, Lavender House City East LMHT 3 days ago
Nicola Brougham
Team Leader, AMH LMHT City East LMHT,
Lavender House City East LMHT
Submitted on 13/06/2025 at 12:51
Published on Care Opinion at 13:28


Dear Service user,

Thankyou for your feedback and I am sorry you are not happy with your experience. If you would like to email the admin team we can follow up with you. In the meantime please stay in contact with the Crisis Team and City East LMHT.

City East Admin - CityEastAdmin@nottshc.nhs.uk

thanks Nic

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