"Long wait in Emergency Department"

As a health care professional myself I am well aware of the struggles staff face with waiting times and staffing issues etc, but having spent 10 hours in the waiting room in daisyhill ED I would like to provide some feedback

the chairs are horrendously uncomfortable when you are waiting for hours and already in pain. There is only one plug working to charge phones beside the toilet door which people were having to take turns to use.

Also there is no access to drinks or snacks, a vending machine in the waiting room would be fabulous instead of having to get someone to walk around to main entrance.

I think improving the little things would make a huge difference