"Told nothing could be done"

About: Daisy Hill Hospital / Elective Overnight Stay Centre/Gynaecology Ward Daisy Hill Hospital Elective Overnight Stay Centre/Gynaecology Ward BT35 8DR

Posted by importerfp37 (as a relative), 3 weeks ago

Called in to give blood still haven’t received blood results from previous time. My partner keeps having reoccurring miscarriages. Last appointment the two nurses/midwife's stated that if we were in England there’s a few things that they could do but not here in Northern Ireland. They stated we should go private in the south of Ireland. When arriving for bloods today we were put us in a small room with an ultrasound machine with a scan of a baby! As I stated before my partner has been suffering from reoccurrence miscarriages. This is not ok and as a health care professional I find this shocking!

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Natalie Matthews

Ward Manager, Elective Overnight Stay Centre & Gynaecology Ward, Daisy Hill Hospital, Surgery and Clinical Services Directorate,

Southern Health & Social Care Trust

Submitted on 23/05/2025 at 16:41

Published on Care Opinion at 16:41

Dear importerfp37,
I am the ward sister for gynae ward where your partner attended for her bloods. I wish to apologise for any distress caused by this incident. Please know we have raised this with our colleagues in the medical team who compete ultra-sound scans for urgent action in order to prevent this situation recurring. Ensuring the screen is clear has not been part of our checklist for preparing the room previously but we will add this as an action going forward.
I have forwarded your concerns raised regarding your previous appointments to the lead nurse of this service and assistant director, for their review and action.
Please accept my apology for the distress this oversight has caused you and your partner. If you wish to discuss this further, or if there is anything I can assist with, please feel free to contact me via the ward telephone on 028 375 62639.
Kind regards,
Natalie Matthews

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Abby McConnell

Lead Nurse for Gynae/Elective Performance, Integrated Maternity and Women's Health,

Southern Health and Social Care Trust

Submitted on 23/05/2025 at 17:15

Published on Care Opinion at 17:15

Good Afternoon importerfp37,
Thank you for taking the time to feedback your recent experience in DHH and I am sorry to hear it has not been positive.
In terms of the previous blood sample you have not received the results of, would you be able to contact the Women's Health Hub in DHH to discuss and we can find a resolution for your partner?
The number is 02837562754.
Many thanks,
Abby McConnell
Lead Nurse for Gynaecological Services
SHSCT

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Told nothing could be done

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