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"Excellent care provided by the staff"

About: Whitehills Health & Community Care Centre / Minor Injuries

(as a relative),

Once again excellent care provided by the staff in the Minor Injuries department of Whitehills Hospital.  My Dad - who is in his 80s -  fell recently and hurt his arm, the wound was continuing to bleed. Phone call to GP, who contacted Whitehills, and within 10 mins I received a call asking me to bring my Dad into the hospital.  The care provided by the nurse was excellent, with a follow up booked in 3 days. A vital local service for someone like my Dad who regularly needs this care.  

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Responses

Response from Rhianne Roberts, Registered Nurse, Minor Injuries and Illness Unit, Angus Health & Social Care Partnership last month
Rhianne Roberts
Registered Nurse, Minor Injuries and Illness Unit,
Angus Health & Social Care Partnership

Registered nurse, working within the Minor Injuries and Illness Unit in Arbroath and Whitehills hospital.

Submitted on 20/05/2025 at 11:26
Published on Care Opinion at 11:26


Dear badfall28

Thank you for taking the time to complete a Care Opinion about your recent attendance to Whitehills Minor Injuries. The feedback we receive helps us to review and improve our service so is very much appreciated.

I am sorry to hear your Dad had a fall injuring his arm but delighted you received a call quickly with an appointment to attend.

Its fantastic to hear the nurse was excelled and your Dad had a follow up arranged in 3 days time.

I will ensure your kind comments are passed onto the team in Whitehills Minor Injuries and wish your Dad a speedy recovery.

Kind regards,

Rhianne Roberts

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