"Severe abdominal pain"

About: East Surrey Hospital

Yesterday I came to this Emergancy with severe abdominal pain, I waited 5 hours for nothing. I needed a gynecological exam and a cervical ultrasound. All the incompetent doctors at this place did was put a catheter in, took blood (even though I know I have bad blood tests and I have proof from privet laboratory). They said everything was fine and that ultrasound is impossible and they told us to wait to talk to the doctor (and we waited a long time) but we still didn't understand what to wait. No one say nothing what is next. While waiting, I felt even worse and my nerves couldn't stand it. I just realized that there are no adequate and intelligent doctors there, that all they can do is measure your blood pressure and take a blood test (and then tell you false results), that's the maximum those doctors can do. I still haven't understood where in this country you can turn to for help when you've been really sick for more than a month. I'm really sorry that this is called medicine and that many people in this country don't even have an idea what normal medicine.

nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Hannah Doherty, Patient Experience Facilitator, Patient Safety, Surre 3 weeks ago
Hannah Doherty
Patient Experience Facilitator, Patient Safety,
Surre
Submitted on 09/04/2025 at 15:25
Published on Care Opinion on 10/04/2025 at 07:40


picture of Hannah Doherty

Hello there,

Thank you for taking the time to write to us and I am sorry to read of your experience within our Emergency department. I'm sure it felt frustrating not being communicated with throughout your visit.

If you would like to discuss your admission further, please contact me via sash.experience@nhs.net. I am sorry once again for your experience and hope we can try to talk through your concerns with you.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k