Care Opinion

Amazing, professional, dedicated, caring people

Posted By Grateful Wife 2023

"Amazing, professional, dedicated, caring people"

About: Queen Elizabeth University Hospital Glasgow / General surgery (Wards 9a, 9b, 9c & 9d)

(as a relative),

For four days in January 2025, my husband who has a severe brain injury was admitted to ward 9B with a UTI. The care and attention he got from the team was exceptional.

The senior charge nurse, Luisa, along with her right hand support, Laura, and their wider team, notably Nurse Roisin, Auxiliaries Kev and Kate and other members of the staff on 9B could not do more for my husband, they also let me stay over with him and treated me with the same due care and kindness.

They are true heroes and I cannot thank them enough. Unfortunately, this was our 4th visit to the QE over 2024 & 2025 with UTI issues, though I've got to say on each and every occasion, in differing units, from admissions to stays in wards, we've encountered some amazing, professional, dedicated, caring people, they are all heroes - God bless them all!

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Responses

Response from Debbie Macintyre, Clinical Services Manager, General Surgery, Breast, Vascular, Trauma Ward (South), NHS Greater Glasgow and Clyde 3 months ago
Debbie Macintyre
Clinical Services Manager, General Surgery, Breast, Vascular, Trauma Ward (South),
NHS Greater Glasgow and Clyde

Submitted on 13/01/2025 at 16:23
Published on Care Opinion at 16:23

picture of Debbie Macintyre

Dear Grateful Wife 2023,

Thank you so much for taking the time to share this lovely feedback.

I can only imagine how stressful hospital admissions would be particularly when your husband has a severe brain injury.

I am so pleased to hear about how well your husband was treated and that in addition, you felt equally well cared for.

I will pass this feedback on to our Lead Nurse Jamie and SCN Luisa and all of her team.

I hope your husband remains well and does not need to come into hospital again any time soon!

Best wishes,

Debbie Macintyre

Clinical Service Manager

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