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Wonderful Care

Posted By Eyept07

"Wonderful Care"

About: Queen Elizabeth University Hospital Glasgow / Ear, Nose & Throat (Ward 11b)

(as a parent/guardian),

My teenager was admitted to 11b with a Quincy throat. The medical staff and nursing staff were wonderful. The care she received was very good and they explained everything they were doing really clearly in a way she’d understand. 

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Responses

Response from Lucy Dorrian, Patient Experience and Public Involvement Manager, Patient Experience and Public Involvement Team, NHS Greater Glasgow and Clyde 4 months ago
Lucy Dorrian
Patient Experience and Public Involvement Manager, Patient Experience and Public Involvement Team,
NHS Greater Glasgow and Clyde

Submitted on 03/01/2025 at 18:03
Published on Care Opinion at 18:03

DearEyept07,

I am sorry your daughter was unwell and I hope she is recovering and getting better.

I am glad that you felt cared for and that the staff in 11b explained everything clearly to you and your daughter. I will pass on your feedback to the ENT team at QEUH.

Best wishes

Lucy, Patient Experience and Public Involvement Team

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