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Compassionate care

Posted By Ellen91

"Compassionate care"

About: Ayrshire Central Hospital / Douglas Grant Rehabilitation Centre

(as a relative),

Thank you to all the nurses and nursing assistants at woodland view ward 1,  especially Elaine and Lesley, for caring for our grampa after his leg amputation. Thank you for your patience and good  care.

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Responses

Response from Pamela Gibson, Patient Experience Facilitator, Nursing, NHS Ayrshire and Arran about a year and a half ago
Pamela Gibson
Patient Experience Facilitator, Nursing,
NHS Ayrshire and Arran

Monitor stories and provide administration for NHS Ayrshire & Arran

Submitted on 11/12/2023 at 11:39
Published on Care Opinion at 11:39

picture of Pamela Gibson

Dear Ellen91

Thank you so much for taking the time to share this lovely feedback about the care provided to your grampa whilst he was in inpatient on Ward 1, Woodland View,

I am sure this must have been an anxious time for you and your family, and I am delighted to hear that your grampa received such kind, compassionate and professional care from our staff.

Our staff really appreciate receiving feedback from patients and their loved ones and it will be my pleasure to share your kind comments with the wider Team in the Ward and with Elaine and Lesley in particular.

Please accept my best wishes for your grampa’s ongoing recovery and thank you once again for taking the time to acknowledge his care experience.

Kind regards

Pamela

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