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Excellent Team

Posted By L2ar23

"Excellent Team"

About: University Hospital Hairmyres / Gynaecology Rapid Access Unit

(as a service user),

I wanted to commend the excellent team at the Gynaecology Rapid Access Clinic at Hairmyres Hospital.

I attended the clinic recently and was treated so well from start to finish. Every staff member from Consultant, Registrar, Charge Nurse and Health Care Support Worker were so helpful  and friendly and although it is a very busy clinic they took time to reassure me and answer my questions. I felt listened to and well cared for and was grateful to be under the care of such a knowledgeable team. Compassionate care and professionalism at its best.

Thank you to all.

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Responses

Response from Lise Axford, Chief of Nursing, University Hospital Hairmyres, NHS Lanarkshire nearly 2 years ago
Lise Axford
Chief of Nursing, University Hospital Hairmyres,
NHS Lanarkshire

Submitted on 22/10/2023 at 20:47
Published on Care Opinion at 20:47

picture of Lise Axford

Dear L2ar

Thank you for taking the time to share such positive feedback. The team will be delighted to know that you were treated well, and felt listened to.

All feedback is important in terms of learning and your recognition of staff care and compassion in a busy clinic is very much appreciated.

Thank you again

Kind regards

Lise

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