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"We were so grateful to receive such comprehensive and skilled treatment"

About: Acute Stroke Unit / TIA (Trans Ischaemic Attack) Clinic Ninewells Hospital / Vascular Conditions

(as the patient),

We arrived at the clinic and were immediately given a timetable for the process we would be going through by our care worker, Yvonne. She explained everything fully and clearly. We were early and were provided cups of tea and biscuits.

We went to the vascular clinic where my carotid arteries were scanned to detect any narrowing or blockages. Simon who did the scan was excellent. He kept us informed as to what was being done and provided a basic report of the situation.

We then returned to the TIA clinic where Yvonne explained the procedures she was going to perform, again explaining fully and clearly in a very caring and supportive manner. These were blood pressure, temperature  and ECG. Blood was taken by a Doctor Ed very effectively and efficiently. We then had a detailed and consultation with a young doctor whose name I unfortunately cannot recall.

She covered all aspects of my examination and highlighted future steps in my treatment, which included a change to my medication and working with dedicated TIA nursing staff. Although we were there for a while, it was a wonderful experience and we were so grateful to receive such comprehensive and skilled treatment from such an expert and caring group of medical professionals.

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Responses

Response from Matthew Lambert, Stroke Consultant, Ward 5, NHS Tayside nearly 2 years ago
Matthew Lambert
Stroke Consultant, Ward 5,
NHS Tayside
Submitted on 06/07/2023 at 16:58
Published on Care Opinion at 17:09


Dear Hypyper276,

Thankyou so much for taking the time to share your experience at our TIA clinic. We have recently changed the clinic set up so it is great to hear you had such a positive experience. We have a great team and thank you for sharing who you were seen by. I will share your feedback with them all. It is always really motivational for the team to hear that their work is appreciated.

I hope you stay well and that the assessment and management you had helps you keep healthy.

Thank you again for taking time to send this feedback.

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